Terms of service
OVERVIEW
Welcome to UpdraftPaw! The terms "we", "us" and "our" refer to UpdraftPaw. UpdraftPaw operates this store and website to provide you with a curated shopping experience (the "Services"). UpdraftPaw is powered by Shopify.
By visiting or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.
To use the Services, you may be asked to provide information such as your email address, billing, payment, and shipping information. You represent that all information you provide is correct, current and complete.
You are solely responsible for maintaining the security of your account credentials and for all account activity. You may not transfer or sell your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to accurately represent our products. However, colors or appearance may differ from how they appear on your screen due to your device settings.
All product descriptions are subject to change at any time. We reserve the right to discontinue any product at any time.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. UpdraftPaw reserves the right to accept or decline your order for any reason. Your order is not accepted until UpdraftPaw confirms acceptance.
Please review your order carefully before submitting. Cancellation requests may not be accommodated after an order is accepted.
Your purchases are subject to our Refund Policy.
SECTION 4 - PRICES AND BILLING
Prices are subject to change without notice. The price charged will be the price in effect at the time the order is placed.
Unless stated otherwise, posted prices do not include taxes, shipping, or customs charges.
You agree to provide accurate and complete payment information for all purchases.
SECTION 5 - SHIPPING AND DELIVERY
All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control.
Once we transfer products to the carrier, risk of loss passes to you.
SECTION 6 - INTELLECTUAL PROPERTY
All content on our Services including trademarks, text, images, graphics, and video are owned by UpdraftPaw or its licensors and are protected by applicable intellectual property laws.
You may not reproduce, distribute, or modify any material from our Services without our prior written consent.
SECTION 7 - OPTIONAL TOOLS
We may provide access to optional third-party tools. These are provided "as is" without any warranties. We are not liable for your use of any optional third-party tools.
SECTION 8 - THIRD-PARTY LINKS
Our Services may contain links to third-party websites. We are not responsible for the content or practices of any third-party sites. Access to third-party sites is at your own risk.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
UpdraftPaw is powered by Shopify. However, all sales are made directly with UpdraftPaw. Shopify is not responsible for any aspect of sales between you and UpdraftPaw. You expressly release Shopify and its affiliates from all claims arising from your purchases with UpdraftPaw.
SECTION 10 - PRIVACY POLICY
All personal information collected through our Services is subject to our Privacy Policy. By using the Services, you acknowledge that you have read and agree to our Privacy Policy.
SECTION 11 - FEEDBACK
Any feedback, reviews, or suggestions you submit grant us a perpetual, royalty-free license to use, reproduce, and publish such content for any purpose.
SECTION 12 - ERRORS AND OMISSIONS
We reserve the right to correct any errors or inaccuracies and to cancel orders if any information is found to be inaccurate.
SECTION 13 - PROHIBITED USES
You may only use our Services for lawful purposes. You may not use our Services to:
Violate any laws or regulations
Infringe intellectual property rights
Transmit harmful or misleading information
Spam or phish other users
Use bots or automated tools to scrape or access the Services
SECTION 14 - TERMINATION
We may terminate your access to our Services at any time without notice. You remain liable for all amounts due up to the date of termination.
SECTION 15 - DISCLAIMER OF WARRANTIES
OUR SERVICES AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THAT OUR SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE.
SECTION 16 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, UPDRAFTPAW SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF OUR SERVICES OR PRODUCTS.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless UpdraftPaw, its affiliates, officers, employees, and service providers from any claims or damages arising from your use of our Services or violation of these Terms.
SECTION 18 - GOVERNING LAW
These Terms shall be governed by applicable laws. Any disputes shall be resolved through binding arbitration or in a court of competent jurisdiction.
SECTION 19 - CONTACT US
π§ shopupdraft@gmail.com
We respond within 24 hours, 7 days a week πΎ